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Welcome to Wallaroo's - Our History & Mission

February 20, 2020

Welcome to Wallaroo's -  Our History & Mission

At Wallaroo’s Furniture and Mattresses, we have a passion for bringing the hottest deals to our six locations spread across the Inland Northwest. While we love all forms of furniture, we specialize in bringing a wide selection of high-end mattresses and furniture to our customers for the lowest price possible. Our specialty is derived from our unique sourcing techniques, which includes working directly with factories around the world. This allows us to create affordable, Wallaroo’s exclusive furniture that is higher quality and at a better price than our competitors. 

Wallaroo’s began in 2014, during owner Nathan Chetrit’s senior year at Gonzaga University. As an accounting student, Nathan used his number crunching abilities and business savvy to begin flipping furniture purchased from Craigslist and local auctions. By mid-2014, he was able to open a small warehouse, which was only open on the weekends — but, business is all about supply and demand, and his furniture was in demand, so he decided to unenroll for his first year of his Master’s at Gonzaga University and begin working at the shop every day. 

  

Spokane Overstock

 

This business eventually became Spokane Overstock — the predecessor of Wallaroo’s Furniture and Mattresses. Spokane Overstock specialized in selling high-end overstock from companies like Home Depot and Macy’s. From there, Nathan branched out into selling factory-direct mattresses from Serta and Simmons. Nathan worked as the only salesman for the first two years and learned the importance of customer satisfaction that is instilled in the company. We ensure our customers leave Wallaroo’s and Spokane Overstock stores happy. Sure, there will always be mistakes, but Nathan insists we find a solution that will thrill the customer.  

As business was booming, Spokane Overstock opened its first storefront in 2015. Here, Nathan was able to start importing new furniture from his suppliers. At this location, Nathan also began curating his unique approach to sales culture — without massive price tags and middlemen to keep happy, pushy sales folk seemed unnecessary. Instead, we focus on offering the best value in town and letting the furniture sell itself. Our sales folk focus on ensuring our customers find items that fit their needs and aesthetic. From the moment you enter our doors to the moment we drop your furniture off at your home, we want to ensure you are 100% satisfied with your experience.

 

The original Spokane Overstock store front.

 

The next few years were spent growing, expanding, and evolving. In 2017, Nathan opened Coeur d’Alene Overstock, followed by locations in Boise and Missoula in 2018. By mid 2018, having moved away from selling overstock from Macy’s and Home Depot, the company was ready for a change in brand. Thus, Wallaroo’s was born.

Around this time, Nathan met the love of his life, Bailee, and began a new adventure as a family man. Since Nathan met Bailee, she has been an integral part of the business and her eye for design can be seen in many of our pieces. The couple has two children and are passionate about ensuring every family has access to affordable furniture. 

2019 was filled with new challenges and adventures. While he'd already been purchasing directly from manufacturers abroad, Nathan values in person communication and meeting face to face, whether its with his suppliers or his customers. This meant a trip abroad to China to meet with his business partners and discuss the future and determine how to navigate the Tariff Situation. 

 

Wallaroo's Boise Location

 

In 2020, Wallaroo’s is excited to move forward. With locations in Spokane, Boise, Coeur d’Alene, and Missoula, we’re looking to branch out nationally within the next 5 years. We’ll be updating this blog weekly on Thursdays with tips and tricks for purchasing furniture, more information about the Wallaroo’s story, and features on our Wallaroo’s exclusive items. If you’re interested in exclusive deals and content, be sure to subscribe to our monthly newsletter!





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